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Terms & Conditions

These Terms and Conditions ("T&Cs) govern your access and use of our website (located at www.jovie.com.au) and related services including the ordering, purchase and delivery of products from our website and subscriptions to our e-newsletter (collectively, our "Website").

These T&Cs are to be read in conjunction with our Privacy Policy.

Your use of this Website is governed by the terms set out below:
  • Legal Notice;
  • Privacy Policy; and
  • any and all other terms or conditions on this Website ("Terms of Use").

By accessing or using this Website, you agree to the Terms of Use.

Subscribing to the JOVIE THE LABEL e-newsletter is not compulsory, and you can un-subscribe at any time either by clicking unsubscribe on the newsletter or by emailing us. We always handle your data in accordance with our Privacy Policy.

By entering your phone number and submitting the sign up form, you consent to receive marketing text messages (such as promotion codes and cart reminders) from JOVIE THE LABEL at the number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.

Legal Notice

With the exception of laws relating to customs and to taxes and duties on imported goods, the parties agree that the laws of the State of Victoria, Australia apply to your use of JOVIE THE LABEL Online.

The parties submit to the exclusive jurisdiction of the courts of Victoria in relation to any dispute in relation to the sale and purchase of goods.

 

All Items in your order that are designated for shipment to countries outside of Australia may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Import Fees (including returns) for international shipments, if applicable, are charged to the customer. It is the responsibility of the customer to be aware of the import charges for their designated country.

If the items purchased is a gift or a purchase is made on behalf of another recipient, the customer purchasing also agree to grant the foregoing authorization on behalf of the recipient designated in the order.

To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the designated Carrier specified in your shipment confirmation e-mail or prior to purchase.

If you refuse a shipment from JOVIE THE LABEL, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to JOVIE THE LABEL. This amount will be deducted from your refund.

JOVIE THE LABEL is not responsible for returns that are not received.
These terms and conditions are in addition to the standard information.

Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in Australia.